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This is a difficult review to write. When my wife and I purchased our 2018 Sandpiper from Camping World in Bartow, we received excellent service up front.

Everyone was willing to go above and beyond. This was a particularly difficult situation as we were relocating from Minnesota and we drove from MN directly to Bartow to finalize the deal. We hadn't even set foot on the lot prior to the day we arrived to take delivery. And, they were amazing.

Now that we are owners and are having warranty issues, I cannot get anyone from the dealership to return phone calls to attempt to rectify the defects. That is simply disrespectful. I have left 4 messages for Randy Croft their service manager since Thanksgiving and to date I have received nothing in terms of a communication. If you are never going to have to go back to them for service I say go ahead.

But, if you remotely think you will need service after the sell go somewhere else. They are terrible after the sell.

Product or Service Mentioned: 2018 Forest River Sandpiper 401Flx Rv.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Service dept and no customer service.

Company wrote 0 public responses to the review from Dec 07, 2017.
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