Not resolved
Customer service

Panama City Camping World. Went in for a slide out motor and a gray water valve replacement.

Slide out motor went fine. They took down the insulation package to replace the kitchen gray water valve. Insulation package wasn't reinstalled properly, screws missing and it wasn't sealed like they said it would be. Went camping and noticed the retaining ring on valve was still in place.

That tells me they didn't test it like they said they would. After two days of camping. Drained all tanks and took off. When I got to a stop sign.

Noticed water pouring out above insulation package. Got out, looked and whole front end of package was hanging down. Got home and noticed package hadn't been sealed. Unscrewed a section and about 30 gallons of water poured out along with insulation that the pipes were sealed with.

Called Panama City and they said bring it back. But to *** me off. They had to say the dreaded words a perfect world. I TOOK IT THERE BECAUSE THEY SAID THEY DO EVERYTHING PERFECTLY.

Then they blamed it on a faulty valve.

*** wasn't installed right. I have been in maintenance for 40 years.....IT WAS NOT INSTALLED RIGHT....they side stepped the belly insulation drooping and now still waiting to be called.

Product or Service Mentioned: Camping World Rv Repair.

Reason of review: Poor customer service.

Monetary Loss: $1300.

Company wrote 0 public responses to the review from May 23, 2017.
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