my family and I purchased a brand new 2018 heartland pioneer travel trailer. On our third trip the toilet stopped working, the window blew out on the highway, and the inside was soaked due to a malfunctioning seal.
camping world in Lakewood New Jersey has had the camper for four months and it is still not fixed. When we went to pick it up two months ago they told us it was fixed and there was a hole in the slide allowing the outside elements into the cabin, you can see right through it. The new window that blew out was in two weeks ago and they still have not touched it and refuse to return my call and my family and I are supposed to leave on vacation in two weeks.
Not only was the product that they sold inferior but their service department has no clue what they are doing and they do not know anything about customer service you can’t even get somebody to return a phone call. Anybody reading this please do not purchase anything from this company go anywhere else!
Product or Service Mentioned: 2018 Heartland Rvs Pioneer Rv.
Reason of review: Bad quality.