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All I wanted to do was order a gift card for my sister's birthday. Fortunately I did it well in advance as it took WEEKS for help.

Mostly I was just ignored. Finally one employee helped me and we got it resolved but that took weeks. Then I started getting catalogs that I WAS NOT interested in and went on another chat and asked them to stop. First thing I was asked was what KIND of catalog was it?

How many kinds of catalogs are there??!! Then I asked to be notified when my address was removed and was told that wasn't possible.

Don't do business with this company. It will be nothing but headaches.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jul 16.
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