Tried contacting camping works in Katy several times to ask questions about my new trailer. I've been hung up on spoken to in a very rude manner and flat out told I just need to call the manufacturer.
The latest call was to find out the lug pattern on my trailer wheels. I asked for service Dept and was transferred to a person that schedules service. She did not even know who the manufacturer for my sierra was.
She asked me to tell her and she was going to give me the number to forest river so I could call them myself. I then asked to speak to someone that could help me and that's when she got rude and hung up the phone.
Product or Service Mentioned: Camping World Customer Care.
Reason of review: Poor customer service.