We bought a 2018 Jayco Eagle. The salesman, Ron Nielsen, helped us with every problem and we had a few (no fault of Camping World) We even had to drive over 100 miles to get the hard cover off of our truck to get the 5th wheel hitch attached to the truck bed.
It is a very heavy cover and we are both in our later 70's and the service dept. at Wood Village had 2 employees from a Camping World closer to us come and help my husband get the lid off. Ron solved every problem we came up against. Casey Abbott in the finance dept.was also helpful and understanding.
We had locked our credit down because of the problem with Equifax being hacked and it took awhile to get it unlocked bur he was very patient . Jon Stone parts manager was also a great help. It was raining the entire time we were there and they parked our trailers door to door under a covered breeze way while we transfer our things. There were a few small items that needed attention and the fixed them right away.
Our entire experience at Camping World in Wood Village was great.
THANKS TO EVERY ONE THERE. Sincerely, Erik and Kay Erikson
Product or Service Mentioned: Camping World Sales Representative.
Reason of review: Good customer service.
I liked: General manager, Sales dept, Got to join to get decent price, Service manager and department, Girls at the front desk, Finance manager, Our salesman ron.