State: Virginia City: Ashland Product: Camping World Rv Repair Clear all filters (2 of 561 reviews match)
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Camping World - Worst Service Department - McGeorge in Ashland, VA

1.3
Details
We took our RV into McGeorge in Ashland, VA in May to have 3 of the side panels repaired. We were told in early July that one of the new doors had come in damaged from the manufacturer and one was missing so they would need to reorder. We were then told in August that the body shop could just repair the damaged door that was received. In September we were told that they were ordering two new doors from the manufacturer and it would be another month before the repairs were completed. We were not able to use our RV all summer and now it looks like we won't be able to use it for our fall vacation which was planned for early October. Our insurance company paid McGeorge in June for the repairs! We've left 3 messages for the General Manager and she has not returned any of our phone calls. We've left 2 messages for the Service Manager and he has not returned any of our phone calls. We've left numerous messages with the Service Representative and never get a return phone call. I emailed Camping World's Complaint Department and did not receive any response. At this point, I have zero confidence in McGeorge's ability to complete this repair. We will never take our RV here for service again.
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Review
#1360777 Review #1360777 is a subjective opinion of poster.
Service
Camping World Rv Repair
Cons
  • Responsibility avoidance
  • Business has no ethics
Reason of review
Poor customer service
Loss
$8900
Preferred solution
Deliver product or service ordered
Tags
  • Worst Service Department Ever

Camping World in Ashland, Virginia - 20017 keystone

1.0
Details
Bought my first camper from Camping world Ashland Va. 2017 keystone in the spring of 2018 I found a roof sheet lifting and the fasteners found there way through the roofing membrane. I took camper down to have a state insp. and a roof inspection done . I had placed 3- 3x3 pc of dark gray duck tape on the roof. The service righter told me at first that the roof looked great. after I called her on her lie she was very snooty so I asked to speak to service manager and was told he was not in. I left w/ camper and called the next day and was asked to send picks in to have unit warrantied. the technician and the manager agreed that the roof was a manufactures flaw but it was never warrantied by Keystone nor was I helped much by the camping world staff. I had to call Keystone myself and was refused warranty because they stated there was a puncture. well no *** all *** holes and will never buy another camper again if I have to buy a Keystone or anything from Cramping world Wtf
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Review
#1285694 Review #1285694 is a subjective opinion of poster.
Service
Camping World Rv Repair
Cons
  • There is no accountability for their inferior defective product
Reason of review
Poor customer service
Loss
$8000
Preferred solution
Let the company propose a solution
Tags
  • unethical practices unfair

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts

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