Went to Camping World Saukville Wisconsin to have a defective toilet valve replaced. Entire episode couldn't have been worse.
Technician discovered broken valve within minutes, certainly less than 5. I was told it would be ready in 2 days. So far so good but this is where it began to fall apart.
I checked 2 days later and was told they had to order the part; it would be in the following Monday. I told them I was leaving on Wednesday. I called Tuesday and was told the part was on the truck. They called me later to say it was the wrong part. They also said I should plan on 7 to 10 days for all service and repair work.
I decided to try a local dealer - more on that later. I went to pick up the trailer and was charged $68 for nothing. When I attempted to hitch the trailer to my car, I noticed that the clip which secured the anti-sway bar hitch was missing.
Went to Roskopf's RV, about 20 miles away. Got there at 1:30, explained my plight, and they had it replaced in less than an hour. The part was in stock there and they told me it was a very common part.
I was misled and lied to by Camping World Saukville Wisconsin and was ripped off by being charged for work which wasn't done.
I will buy my supplies elsewhere and would never consider buying an RV from Camping World.
Monetary Loss: $68.