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Bought a small travel trailer at Camping World in Anthony, TX and it was supposed to be ready to go at 1 pm in the afternoon. It was not ready until 5 pm and we had to be very proactive to get them going on it.

It was a used trailer and when the "walk-through" was being done (after a supposedly thorough check by a "tech" for which they charged $399), the black water vent was opened and all this really nasty black water poured out. So then we got a tech over there and he had not done anything prior to the walk-through! We went over everything with him and all seemed well. Ended up pulling it home in the dark, which we had wanted to avoid.

Then, when we took the trailer on a real camping trip a month or so later, the hot water heater was not working properly. It seemed to be working during walk-through, but we had no way of knowing it would not heat up to the temperature it was supposed to. To summarize, this company does not provide good customer service and they charge a lot of high fees. There is a huge lack of communication among different sections of the business.

Be very careful if you are buying something from them. Double check everything and make sure they don't rush you through the "walk-through".

Make them heat up the hot water heater to be sure it actually gets hot. (if applicable) I would not buy there again and I can't recommend them.

Product or Service Mentioned: Rv.

Reason of review: Damaged or defective.

Company wrote 0 public responses to the review from Mar 12, 2017.
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