Customer service
Product or Service Quality
Value for money

My toyhauler has a sofa made by Lippert sold through CW. The material has completely fallen apart.

Lippert doesn't care. Their customer service was no help. This is a $2200 sofa recliner! I bought an interior care package through CW when I bought the RV.

At the time we were told the material was covered by the warranty. I contacted Gulf Shores CW about processing a claim. Three weeks have passed and they won't return a call or e-mail. I'm trying the Dothan store now.

Be very careful about their up selling of worthless warranties. This is looking like an $1100 mistake.

Hopefully this store does a better job. I'll let you know.

Product or Service Mentioned: Rv.

Reason of review: Warranty issue.

Company wrote 0 private or public responses to the review from Jul 04, 2017.
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