1.6
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Customer service
Product or Service Quality
Staff
Value for money
Warranty
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My toyhauler has a sofa made by Lippert sold through CW.The material has completely fallen apart.

Lippert doesn't care. Their customer service was no help. This is a $2200 sofa recliner! I bought an interior care package through CW when I bought the RV.

At the time we were told the material was covered by the warranty. I contacted Gulf Shores CW about processing a claim. Three weeks have passed and they won't return a call or e-mail. I'm trying the Dothan store now.

Be very careful about their up selling of worthless warranties. This is looking like an $1100 mistake.

Hopefully this store does a better job.I'll let you know.

Review about: Rv.

Reason of review: Warranty issue.

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