3 years ago i purchased a hybrid camper from them, when i went to pick it up, they had it in a stall inside to show me the workings of the unit. They said that they couldn't unroll the awning because of the space we were in (red light) . So, i took the camper home and on the first trip we opened the awning and it was torn 3/4 of the length of it. I called and they said it was "as is" because it was a used camper. I fought with them for 4 months and finally they gave me the cost of the awning, but i had to pay the install. I was not happy, i thought they were very deceptive.
Fast forward 3 years and we are ready for a class c motor home. We went to an event at NYS fair and saw the perfect coach we wanted and it was with Camping World . The salesman JUMPED on us and penned a deal quickly. I looked at the deal and it was giving me more than i expected for a trade, s i asked "is this right?" and he said yes, i need the deposit. We gave him $2k on the spot. Later in the week i decided to call Camping World to make arrangements for the pick up, and the sales manager looked at the SIGNED deal and said "there is a mistake"
He said they "overstated the trade" .... here we go again i thought......
bottom line is they wanted $7k more. I said please refund my deposit immediately. from that point forward i was treated like a POS . 3 weeks later and i still do not have the money back!!!! They are giving me the run around. BUYER BEWARE!!!!!!!!
I bought a new class c at MEYER'S RV for less than the used one with the exact floor plan!!!!! Still do not have my deposit back!!!!
Product or Service Mentioned: Camping World Sales Representative.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: MY DEPOSIT BACK!!!!!.
I didn't like: Has not met my expectations at all, Inadequate staff.