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We bought a brand new Keystone Cougar camper from them in mid-July. We have been able to use it all of NINE days.

There are leaks from multiple windows, stove vent, and water pools on the kitchen counter from who knows where when it rains...? Interior trim is buckling and loose. It has been in their service lot more than it's been in our driveway. Takes weeks to get a warranted part and another week to put it in.

The last straw? The last time they had it in for repair the repair guy left a mess all over the interior, the batteries were dead, and there is now a dent in the metal trim up by the gutter. Pretty obvious that it got backed into an overhead door or something the last time they had it.

I would never recommend this place! They want the sale but after that you are treated like an annoying fly.

Product or Service Mentioned: Keystone Rv Rv.

Reason of review: Bad quality.

I liked: Few of the staff is excellent.

I didn't like: Quality of work, Customer service with repair individuals, Total lack of support after the sale.

Company wrote 0 private or public responses to the review from Sep 21.
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