In a word, Incompetent. In another word, Criminal.
I’m really not sure if the Camping World Colfax NC service department is comprised of individuals who are simply bad at their jobs, or if they truly have intent to defraud their customers and steal money where none is owed.
What we went to Camping World Colfax NC for, how they responded, and what they charged:
Issue: Living room attic fan not working. Camping World: “You’re right, it’s not working. You should get that fixed.” Charge: $64.50.
Issue: Bathroom attic fan not working. Camping World: “Seems to be working now.“ Charge: $64.50.
Issue: Black tank gauge never shows empty. Camping World: “Yeah you got some kind of problem there.” Charge: $64.50.
Issue: Install Wiring for portable solar panel. Camping World: Installed wiring, then closed the wiring up under the steps so that it is inaccessible. Then lied that the wiring was too short to be made actually useable. Charge: $64.50.
Issue: Need a copy of all keys since we only have 1 set. Camping World: Forgot this request entirely. Charge: none.
Issue: Fill the propane tank. Camping World: Did this after we arrived to pick up the rig at a pre-scheduled time, which delayed pickup by almost an hour. Charge: Cost of the propane.
Issue: Replace RV water filter. Camping World: Installed filter (got this one right actually). Charge: $64.50
Issue: Check water levels, etc. in batteries. Camping World: Forgot this request entirely. Charge: none.
All told we got:
General walkthrough of the RV to confirm that the items not working were in fact not working.
Water filter replaced.
Wiring attached to batteries.
Total Charges: $455.00!!!!!!
You be the judge. You want to give Camping World Colfax NC your business?
For me, I don’t plan to buy a roll of toilet paper from any Camping World across the country, never, ever, ever.
Product or Service Mentioned: Camping World Tank Refill.
Reason of review: Poor customer service.