I bought my 2016 Rockwood Roo from Camping World in Thornburg in June of 2017. The converter and the microwave blew on our 2nd camping trip.
We purchased a 4 year warrenty with it. They had the camper for a week and never even looked at it. The 2nd week we called and they said yes it needed a converter and a microwave. The 3rd week we called they never even ordered the parts and told us we had to pay for the shipping of the parts and it xould take 3 to 4 weeks to het it in .
Needless to say we are going to pick the camper up amd make the repairs our self. I am so dissapointed.
Spend all that money and they have had it 3 weeks and tell us we have to pay for shipping. They are a terriable place to deal with
Product or Service Mentioned: Camping World Rv Repair.
Reason of review: Poor customer service.