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it takes 8 to 10 calls just to get in contact with the service dept when you finally get someone to answer the person who answers is not your rep and cannot help you they made 3 attempts at fixing my camper i finally got the call to come and get it its all fixed much to my suprise the same two problems still exist nothing had been fixed the main slide rubs on the floor causing the floor to be all scratched up and the furnace does not work which they say "its working according to manufacture specs" at 45 deg outside the furnace ran for over 4 hrs continous and did not get up to 70 deg inside

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