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Customer service

Ordered a portable refrigerator/ freezer but was told it was back ordered. We would be traveling before it would arrive so we called camping world customer service to cancel the order.

It has been 3 weeks and no refund. We have called and submitted a request on line 3 times and no results. It only took seconds to order and take my credit card payment but a month or more for a refund. The web site has continually stated they are going through problems and I believe they need adult supervision.

Where is the quality control and who is responsible for such poor service. Marcus needs to reevaluate his level of management skills.

This person wrote the review because of poor customer service of dometic portable refrigerator freezer from Camping World. Reviewer claimed that he or she lost $856 and wants Camping World to read this review and look into the issue (if any).

The most disappointing in user's experience was service and lack of response. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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