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1.0
Details
Camping World - Terrible work, No communication, Awful customer service
Camping World - Terrible work, No communication, Awful customer service
Camping World - Terrible work, No communication, Awful customer service
Camping World - Terrible work, No communication, Awful customer service
Camping World - Terrible work, No communication, Awful customer service
Camping World - Terrible work, No communication, Awful customer service
Camping World - Terrible work, No communication, Awful customer service
Camping World - Terrible work, No communication, Awful customer service
Camping World - Terrible work, No communication, Awful customer service
Camping World - Terrible work, No communication, Awful customer service
In the middle of June we had an incident with our camper which entailed the outside kitchen door flying open, hitting an object and being knocked half off the track. So we filed an insurance claim and dropped our 2018 Cruiser Embrace off at Camping World of Nashville...
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Review
#1670755 Review #1670755 is a subjective opinion of poster.
Service
Camping World Camper Repair
Cons
  • Poor work
  • Total lack of support after the sale
  • Parts not ordered
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Tags
  • Very Unhappy With Camping World

Camping World in District 15, Tennessee - Our experience was that the maintenance on this Class A Motorhome was not done or you service department is not very good. You sold us an RV that was lacking essential things like an awning over a sl

1.0
Details
The rv did not have a slide out over a slide out and we did question it, but we were told it was there but it would be checked. It was never checked. Just like the refrigerator was never checked by maintenance because they said it was working because the yellow flashing light means it working. Your service lacks proper education possibly. I would give this a very bad review like a minus 2 Sad Very unhappy with the lemon we were sold. Terry Barnard and Stephen Arndell
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#1644291 Review #1644291 is a subjective opinion of poster.
Cons
  • Once you get your rv they basically ignore you
  • Impossible to contact by chat or phone
Reason of review
Warranty issue
Loss
$4000
Went in to look at 5th wheel campers. I was told just walk out there and look. I just came from the lot well it’s out there go look for yourself. I said I have the stock number if you could help me find it. That was the first attitude he gave me. It proceeded after he...
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Review
#1642679 Review #1642679 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • Worst Company To Do Business With
1.8
Details
We had the same experience as all the horrible experiences I occasionally read through about Camping World. We bought a new Thor Freedom elite in May of 2018 in Nashville TN. Right from the start it was clear they don’t give a dam about the customer. Had to wait hours...
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Review
#1625048 Review #1625048 is a subjective opinion of poster.
Cons
  • Totally dishonest
Reason of review
Poor customer service
Loss
$350

Camping World in District 8, Tennessee - 2016 oakmont knoxville Tn

1.3
Details
We had major problems AC frozen up TZv turned black and condenser on frid and heater on chairs never worked. Everything quit with in 6 month. We purchased 6 year ex warranty every time they came out they charged over $300 finally had Ricky do my warranty work and everything got repaired. Canceled ex warranty several time no money back so on May 25 I handed the paper to financial person said check get sent the 15th of the month. I have called twice a week now it’s like give me five min I will look into it pull *** two days still nothing he claimed this is the first time I talked to him. Which I had just talked to him last week and same oh I will look into it.
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Review
#1599728 Review #1599728 is a subjective opinion of poster.
Product
Camping World Warranty
Pros
  • Transfer rv here from tx
  • Store has most rv items
Cons
  • Once you get your rv they basically ignore you
  • Communication
Reason of review
Poor customer service
Loss
$1028
Preferred solution
Full refund
Tags
  • Worst Customer Service Of My Life
1.0
Details
Camping World - Horrible customer support, useless complaint reviewers, careless staff

Update by user Jul 12

The monetary value lost is $26,000.00 not $26. My keyboard had a few sticky keys and didn't catch this along with a few other mistakes.

Original review posted by user Jul 10

Camping World - Worst Customer service of any place I have bought anything 2618 Music Valley Dr, Nashville, TN I filed several other...
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Review
#1583897 Review #1583897 is a subjective opinion of poster.
Service
Camping World Customer Care
Pros
  • I liked the camper when i was told the issues would be fixed
Cons
  • Having a hard time getting repairs made
  • Staff
  • Customer service and support
Reason of review
Poor customer service/support, problem with delivery, order processing issue, pricing issues, damaged, problems with payment,
Loss
$26
Preferred solution
Full refund
Tags
  • Camping World Nashville Tennessee
1.0
Details

Update by user Jul 10

I am not sure why this complaint says the Monetary Loss was $26.00 it should be $26,000.00.

Update by user Jul 10

So far, Camping World of Nashville has done nothing but ask me to send them a copy of the complaint. They have not contacted me. I filed several other reviews on other sites and...

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Review
#1572855 Review #1572855 is a subjective opinion of poster.
Service
Camping World Customer Care
Pros
  • Camper
Cons
  • Rude managers
  • Customer service
Reason of review
Poor customer service
Loss
$26
Preferred solution
Full refund
Tags
  • Poor Main Customer Service

Camping World in District 8, Tennessee - Continued issues with local dealership

1.0
Details
Unable to reach anyone at corporate to discuss continued issues with dealership and repairs
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#1550223 Review #1550223 is a subjective opinion of poster.

Camping World in District 15, Tennessee - Great experience with CW Nashville Service Dept

5.0
Details
I felt that I needed to say something positive amid all the negative. I had heard all of this before and was staying clear of CW until a couple of months ago. We bought a Thor Aria 3901 a year ago after a couple of years of research. We had also heard all the negative about Thor. Our experience with both has been great. Due to lack of availability, we had to buy our coach from a dealer in eastern KY, a 5 hour drive from Nashville, so getting it serviced there was impractical. No Thor dealer in our area would service it without a month or two to wait since we didn’t buy it from them (a big Thor and RV industry problem). Others would work on it if I paid myself and wouldn’t do warranty work and wait for Thor to pay them. So I used an independent shop an hour’s drive away and Thor was OK with working with them as a warranty service provider like a dealer. Then had a problem with the steps and decided to try local shops. Camping World Nashville said they could help quickly and I tried them. They fixed it while I waited! Then I had an electronics issue a couple of weeks later and they fixed it in a day. Then I had them do their 45 point check and fixed a few things this week and they finished in two days and did a great job. They are working with Thor on warranty and have done a great job. I also had a great experience at the Thor Factory Service Center in Wakarusa, IN and will be taking it back there for out of season tune ups. But CW Nashville is now my Go To for routine service. Ask for Marc or Craig and they will treat you right.
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Review
#1547847 Review #1547847 is a subjective opinion of poster.
Service
Camping World Repair
Pros
  • Service department
Reason of review
Good customer service

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts

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Camping World in District 15, Tennessee - Need the title to our travel trailer which was purchased 3-30-19

1.0
Details
Yes always sent to voicemail
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Review
#1538417 Review #1538417 is a subjective opinion of poster.