Customer service
Product or Service Quality

Fifth wheel is less than two years old. Cable on bedroom slide snapped.

Called Camping World in Concord, NC. Took it to them on a Monday in Sept. Service guy filled out paper work; never looked at the problem. They had it for 5 days.

Called; said they need to replace both cables on the slide. Cost would be $1100.00. What - just to replace two cables that cost less than $200. After objection on my part the cost was $900.

Didn't like it , but needed my RV back. Contacted Forest River ( who were very good to deal with ) and received $400 reinbursment for labor cost.

BTW - also had to replace the tires for sidewall cracking. Will seek other options if another repair needs to be done.

Product or Service Mentioned: Camping World Rv Repair.

Reason of review: Bad quality.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

I didn't like: Do not return phone calls.

Company wrote 0 public responses to the review from Nov 23, 2017.
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