We took our 2014 Blue Ridge fifth wheel camper into the Fayetteville Camping World to trade in on a new Montana 3361 RL. during the evaluation inspection water damage was discovered on our Blue Ridge.
Tim stepped in and and advised that do to the fact that the damage was caused by tree limbs falling on our camper during a wind storm that our insurance company should be contacted. We filed a claim after Tim provided many pictures in support of the damage. Had Tim not been willing to provide the pictures I am sure our claim would not have been approved.
Customer service is critical to me, and Tim is the person I will look to in the future. With Many Thanks Richard Osborne
Product or Service Mentioned: Camping World Customer Care.
Reason of review: Good customer service.