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2.5
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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To be quite frank, the service at Camping World Berkley, MA is absolutely terrible. We brought our camper in for warranty service in November.

They not only didn't do what they were supposed to, they charged the manufacturer and did more damage.

Upon realizing this, the service manager Craig not only argued with us about it, he lied and said they did do what they were supposed to.

Upon giving him photos of what he didn't do and contacting the manufacturer, he finally returned our calls and made arrangements to replace the defective items. Upon return, the personnel did major damage to our unit.

Go elsewhere unless you are independently wealthy and do not pass attention to what they do (don't do).

Product or Service Mentioned: Camping World Manager.

Reason of review: Poor, inadequate service.

Monetary Loss: $900.

I didn't like: Service, Lack of accountability, Diagnostic fee, Customer care policy.

Company wrote 0 public responses to the review from Feb 05, 2016.
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