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I went to the St. Augustine Camping Word 4/30/15, to have a “bubble test’ done. This is where the interior of the rig is pressurized and soapy water is brushed over the exterior. Bubbles form where the air is escaping indicating a leak.

I told the service writer what I wanted and that I wanted to see the bubbles. I was told I had to be in the waiting room, but they would show me the leaks when they found them.

Some time later the service writer some in spouting that I need a peel and seal. I ask to see where the bubbles are forming. He told me he could not do that because the fan had been removed from the rig.

I was pissed. I was very specific that I wanted to see where the bubbles were forming and they did not do this.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from May 03, 2015.
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