'The Camping World Employee manual must have a hard and fast rule - do not return phone calls to any customer or would be customer - ignore all messages, no matter what the message is. Same experience in North Carolina and in Texas.
Total at different times over a period of several months: 23 messages left on phone calls-- about half voice mail messages and half left with reception operator and other personnel, 3 fax messages, more than 12 emails, to both Charlotte & near by town in North Carolina and Lubbock Texas CW Service departments - not one return call.ever received back on any of these efforts.
The only time I can talk to the person being called is to happen to make a call at at time that the person actually answers the call. I wouldn't keep trying if they weren't the only Winnebago dealer option in the geographic areas that I needed service.
Product or Service Mentioned: Camping World Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Not answering phone.