Three days ago I called to speak to someone is service, I was wanting pricing to install a fifth wheel hitch system and price for a 20ft awning fabric. Left message on voice mail.
No return call. Called again yesterday, left message to someone named Kevin, I think. No return call. Just wondering if you have closed your service department, or is this normal business practice.
If this is your normal business practice, I think I should find another camping world location to do my business. I know you are busy and this is your busiest time of the year. But to let customers go for days without a return call is just unheard of. If you are that busy, maybe hiring a extra person or two you provide the service your customers expect.
Very, Very unhappy with the way you conduct business. Herb Amburn, York Sc, 803-981-2554
Product or Service Mentioned: Camping World Customer Care.
Reason of review: Poor customer service.