I wish I had looked at reviews before I purchased my new RV. Since day one, I have had numerous issues with camping world of Katy, Tx : 1.
on RV survey- they did not show me the hot water valve behind a wall, how the TV system works( it took me hours to find the valve that was turned off) 2. They send the wrong amount and check to my DMV and I had to pay and get send check back to CW and get reimbursed ( a real pain) 3. LED light on front is out and I have been waiting since late january for replacement 4. Passenger window screen was missing and I have been waiting since late january for replacement 5.
exterior storage lock does not work and I called manufacturer and he told me I would have in 3 days and it has been over 10 at this point. For the price of this RV, the material is very cheap but looks good.
I have only owned this RV for 40 days, what problem am I going to have next!!!! One positive- when I call Thor warrantly, they really good and efficient in helping you .
Product or Service Mentioned: 2017 Thor Motor Coach Challenger Rv.
Reason of review: Poor customer service.