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to brian.struthers

You may expect a phone call this morning regarding the replacement of the retracting step on my Itasca motorhome. Be sure you're sitting down.

You have now had my unit for three weeks. It has been claimed that there is some difficulty in obtaining a replacement. I call foul.

This item is available on your own (Camping World) website:

Catalog Item # 81979. $499.99. It is available for immediate delivery.

Google searches for the same item show lower prices and availability from other vendors.

Having paid dearly for my extended warranty, I expect results - not promises or the ongoing run-around that I and my wife have been experiencing.

Ernest Fischer

Product or Service Mentioned: Camping World Rv Repair.

Reason of review: Poor customer service.

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