Not resolved

Took our RV to Camping World in Lafayette La. to have work done paid by our insurance company.

The service manager there charged us for work they did not do. When she was questioned about it she said she always makes the work order match the amount of the insurance check! REALLY? They should have taken the materials and labor dollars off the work order.

But no she applied the money to the other lines on the work order! So our insurance company paid to make us whole and she decided that it was their money not ours! The last time I checked we pay the insurance company every month to protect our interest, unfortunately they can not protect us from dealerships that have dishonest employees! And another thing!

The work that was done was so substandard that we have to worry about hitting a bump when we are going down the road in fear that our ceiling is going to fall in! If you have to go to Camping World in Lafayette make sure you insist on an itemized copy of the work order.

Because they will tell you, you can only have the customer copy that does not give you a break down. Because they are trying to hide the charges from you!!!

Product or Service Mentioned: Camping World Rv Repair.

Reason of review: Pricing issue.

Monetary Loss: $2026.

Preferred solution: Price reduction.

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