Pissed Consumer Interviews ?
In September 2016 I purchased a 2017 Fuzion 420 at Camping world in Council Bluffs Iowa. I had purchased parts for my Country Coach from them and didn't have issues so thought I would buy the Fuzion. (Big Mistake) First it had blotches on the skirts, the camera monitor was missing, the latch was gone from the shower door was the visible items. I Told them and they said they would take care of it. I also told the sales manager that the trailer was filthy and he said it would be cleaned and polished while we do the paperwork. (I believed him) We where going to load it and leave for North Carolina at 6:00 am the next morning. Well after spending more time trying to sell the extended protection package and telling me how great I am he forgot to tell me that the trailer would not be clean or at least the latch put on the shower. I took it anyway and when we returned three days later I called to schedule an appointment to get the items fixed with a new list. After 2 1/2 months and many lies like we have done all but the skirts because they came in wrong from the manufacturer to every other excuse you could imagine. I called the general manager Chris and let him know of my dissatisfaction . He said he will look into it and have the trailer cleaned properly while it's in there and also said we sell FUN here. I then went in to see the trailer and my contact wasn't there so I asked another service man if I could see my unit and he actually said why? Any way I did look at it and some of the items where complete but not all as I was led to believe. I called the service guy in charge of my account (Jason) the next day and asked him if he had a work order to clean the trailer and of coarse he said no but would clean it anyway so there fore Chris lied to me. The next thing that happened after I had called numerous time was they said the skirt came in and they would install it on Tuesday and if I could wait till Thursday am they would clean and detail it, I said that would be fine. My girl took off early on Thursday to go with me just to find out it wasn't close to being done and Jason apologized and said he would make sure it was ready the next day (some of the skirt hadn't been replaced as they led me to believe), I told him it was upsetting as I drove 40 minutes to get there as well as my girl took time off also. I decided to wait till afternoon on Friday to give them more time and guess what no it still wasn't done and now it has a hole in the front fiber glass. Jason just said when it rains it pours!!! He said they would get it done and fix the hole and I could get it the following week. I just told him to hook it up and get it out front and I was leaving with it. They brought it out about 30 minutes later and now I have been there 3 1/2 hours to find out the battery was dead which means they didn't keep it plugged in. I have e-mailed corporate and never received a response so I sent a pour review to our Camping World in question to not get a response from them either. The hole is still in the front after they (Jason) told me he would sent there tech to my farm and repair it. I just told them and am telling you I will NEVER BUY ANYTHING FROM CAMPING WORLD HERE AGAIN!!!!!! I don't like being LIED to. If you would like dates or more info please including pics contact me as I won't lie. Terry Buchholz 402-681-7074
Camping World - Warranty questions
Had phone issues with my local Camping World, got the service department thru the home office, and got my questions answered. Thank you.
Camping World - Will not honor warranty on work they did.
Fleetwood paid them to repair a problem that I paid them to do that failed. I was told I had a 12 month warranty from CampingWorld, the repair they did lasted less than 45 days and failed. They told me to just bring the rv back in within the 12 month time period and they would fix it.
CUSTOMER SERVICE DESERVES A NEGATIVE. Our RV has been in service since August 8th for tons of minor things. After repeatedly calling Kyle Bovee the service manager with no return phone calls and then Tom the General Manager over Camping World of Lubbock again with no...Read more
Dropped my motorhome off in Woodstock 7 weeks ago for a recall and minor warranty work, picked up today and nothing has been done NOTHING!!! I don't understand why in almost 2 months they can't get parts for a shower door recall and according to the recall takes 15...Read more
I was forced to buy insurance for an Rv before they could secure a loan for it. I tried to stop them from continually running my credit to secure said loan on third day of this. They refused to give me my $1000 deposit back for nearly 3 weeks. They were steadily...Read more
My parents just bought a Thor RV. They put their entire life savings into traveling the US to see all the beatiful sites. Five months later they have camped one weekend and the rest of the time the RV has been at camping world in the shop. Terrible customer service...Read more
The new steps came loose Under wrap not done or improperly done fell between tires Fender brace never attached Cap molding not sealed right Now water damage What else will go wrong oh drawer fell down not attached right I just wanted what they touched to be corrected...Read more
Colfax, North Carolina
Camping World - Horrible warranty department!!!
We purchased our camper with a handful of things that needed to be repaired. Which was a horrible idea. It was a new camper, but trusted the items would be taken care of. To this day, not one of our items have been fixed. And they even had our camper to make the repairs for 3 weeks. I’m pretty sure they never even opened the door. Wish we would have purchased elsewhere!! Buyers beware!!!!
In May of 2017 I bought a year old, 2015 Keystone Outback Terrain 21 foot travel trailer. The trailer was purchased from a private seller who I met at his house. The trailer was in immaculate condition. Clearly used very little, and very well cared for when it was...Read more
CAMPING WORLD I want to say thanks for the great travel trailer you sold me. everybody please stay away from camping world of harrisburg pa is the worst. this is what happen to me at camping world of harrisburg pa. me and my family look at manny campers and found the...Read more
I didn't like
- Disrespect from management
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