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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

I purchased an RV from CW in Katy, TX. I paid for the unit in cash, every cent... In order to do this, I cashed out my 401k, Pension & all Savings I had or ever will again. IT IS IMPERATIVE TO NOTE, I WAS FORCED TO SELL THE UNIT IN LESS THAN ONE YEAR POST PURCHASE DUE TO C.O., POISONING, FALSE ADVERTISING, HEAVY WARDROBE DRAWERS BECOMING UNHINGED, FALLING & HITTING ME IN THE HEAD, ENSEN FELL OFF THE REAR LADDER WHICH HAD LATER BEEN DETERMINED TO BE SOLDERED AS A BANDAID RESOLVE POST SNAPPING OFF, RENDERING HIM UNCONSCIOUS & HOSPITALIZED, PLUS TOO MUCH MORE! Camping World was knowingly negligent with no regard for human life, NOT TO MENTION, I NOW LIVE IN MY TENT!
Bought a unit from them and was convinced to close on a Sunday and pick up the following week. They agreed to have me pick up on a Thursday. Did not clean. Did not do paint treatment. Did not fix anything we addressed and have continually been rude to me and do not follow thru with complaints. Also please nstalled was her and left hoses loose installed residential grade dryer vent left shipping bolts in it and didn’t have dryer vent hose hooked up damaged trim around closet. So I requested a return of my money on all the service plans and they are fighting me on it. There is more if you can contact me.
In September 2016 I purchased a 2017 Fuzion 420 at Camping world in Council Bluffs Iowa. I had purchased parts for my Country Coach from them and didn't have issues so thought I would buy the Fuzion. (Big Mistake) First it had blotches on the skirts, the camera monitor was missing, the latch was gone from the shower door was the visible items. I Told them and they said they would take care of it. I also told the sales manager that the trailer was filthy and he said it would be cleaned and polished while we do the paperwork. (I believed him) We where going to load it and leave for North Carolina at 6:00 am the next morning. Well after spending more time trying to sell the extended protection package and telling me how great I am he forgot to tell me that the trailer would not be clean or at least the latch put on the shower. I took it anyway and when we returned three days later I called to schedule an appointment to get the items fixed with a new list. After 2 1/2 months and many lies like we have done all but the skirts because they came in wrong from the manufacturer to every other excuse you could imagine. I called the general manager Chris and let him know of my dissatisfaction . He said he will look into it and have the trailer cleaned properly while it's in there and also said we sell FUN here. I then went in to see the trailer and my contact wasn't there so I asked another service man if I could see my unit and he actually said why? Any way I did look at it and some of the items where complete but not all as I was led to believe. I called the service guy in charge of my account (Jason) the next day and asked him if he had a work order to clean the trailer and of coarse he said no but would clean it anyway so there fore Chris lied to me. The next thing that happened after I had called numerous time was they said the skirt came in and they would install it on Tuesday and if I could wait till Thursday am they would clean and detail it, I said that would be fine. My girl took off early on Thursday to go with me just to find out it wasn't close to being done and Jason apologized and said he would make sure it was ready the next day (some of the skirt hadn't been replaced as they led me to believe), I told him it was upsetting as I drove 40 minutes to get there as well as my girl took time off also. I decided to wait till afternoon on Friday to give them more time and guess what no it still wasn't done and now it has *** in the front fiber glass. Jason just said when it rains it pours!!! He said they would get it done and fix the hole and I could get it the following week. I just told him to hook it up and get it out front and I was leaving with it. They brought it out about 30 minutes later and now I have been there 3 1/2 hours to find out the battery was dead which means they didn't keep it plugged in. I have e-mailed corporate and never received a response so I sent a pour review to our Camping World in question to not get a response from them either. The hole is still in the front after they (Jason) told me he would sent there tech to my farm and repair it. I just told them and am telling you I will NEVER BUY ANYTHING FROM CAMPING WORLD HERE AGAIN!!!!!! I don't like being LIED to. If you would like dates or more info please including pics contact me as I won't lie. Terry Buchholz 402-681-7074
Most Helpful
1.0
Details
I know this is probably not the best way to get this information to you, however when I have asked for your email address and contact information it has been refused to me. I would like to inform you that my most recent purchase with CAMPING WORLD (MERIDIAN,ID) has...
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69 comments
ReasonableTapir664
#1758239

I agree. I will never buy anything from Camping World nor Gander Mountain because they're the same POS Company.

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Review
#812088 Review #812088 is a subjective opinion of poster.
Cons
  • Loy howard
Reason of review
Poor customer service

Camping World - Poor service

1.0
Details
After months of arguing over my awning your company agreed to fix awning regardless Forrest river paid for it or not.. now after dropping my camper off on sept.27th..(note: camping world contacted me to bring it in to fix stating repairs had all been approved and gave me a time line of 2 weeks for repairs ) nearly 4 weeks later i call to check and camper not yet touched excuse given was seeing if Forrest river is going to pay the bill.. one excuse after another.. cold weather coming told them camper is not winterized i will seek payment for damaged water lines if this happens while in your possession... remember your company told me to bring it in for repairs approved so why am i waiting for approval that supposedly have already gone thru..?????
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Review
#1686264 Review #1686264 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Saint Augustine, Florida - Failure to properly complete warrantee work on keystone cougar rv purchased in April 2019

2.5
Details
I have a lemon rv purchased through the Gander Rv located in St Augustine, Florida. I have returned it 6 times since purchase. Each time they claimed either there was no problem or it had been properly fixed. It has spent the majority of the time since I owned it on their lot waiting for repairs that could have been fixed in less than a week.
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Review
#1685785 Review #1685785 is a subjective opinion of poster.
Pros
  • Courtous staff
  • Good value and variety
Cons
  • Confusion
  • Lack for response
  • Misleading information
Reason of review
Warranty issue
Loss
$50
Preferred solution
Make needed warrantee repairs to fix all the manufacturing issues associated with this product
Tags
  • St Augustine Camping World
  • Camping World Bad Customer Servic

Camping World in London, Ohio - Redemption

4.8
Details
Camping World - Redemption

Update by user 2 days ago

Fantastic Price, and the Staff were very Kind and respectful.

Original review posted by user 2 days ago

My issue was resolved long ago, but I couldn't find anywhere to retract my statement. Please remove it for me. Thank you!
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1 comment
WrongHumboldtPenguin
#1764171

Happy Camper!

Review
#1684602 Review #1684602 is a subjective opinion of poster.
Reason of review
Good quality
Tags
  • Recommend highly
2.0
Details
We purchased a Class A in 2016 from Camping World in El Paso Texas. The unit had low mileage and the owner was a camping world employee. We asked about why the mileage was so low and was told because they only went to a lake about 60 miles from home several times a...
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Review
#1681070 Review #1681070 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$15000
Preferred solution
Let the company propose a solution
We picked up our new travel trailer at Camping world in Vacaville- My husband decided he wanted a back up camera placed- so we waited 3hrs for thus to be done- Before we left, we noticed that the turn signals were reversed- ie left turn signal will show the passengers...
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Review
#1681037 Review #1681037 is a subjective opinion of poster.
Pros
  • Robert smith
Cons
  • Service dept
Reason of review
Workload va compassion
Preferred solution
Let the company propose a solution
1.0
Details
I’m not sure where even to begin. We moved here to Nashville this year and wanted to use camping world as a service spot for our RV. We have had a few things serviced there and repaired. This particular time or I will say two times we took the trailer in because we had...
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Review
#1679743 Review #1679743 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$750
Preferred solution
Price reduction

Camping World in Collinsville, Oklahoma - Should of left me alone don walker

1.0
Details
You have the best detail crew right out of your mouth
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Review
#1679187 Review #1679187 is a subjective opinion of poster.

Camping World - My Freedom Elite

4.5
Details
The title fits my day at Camping World. I knew what I wanted and the sales person was very patient with me, answered all my questions, was very pleasant and polite. I finally found what I wanted and was able to take my camper home. Everyone there was excellent, polite, knowledgeable and just super nice. Definitely 5 star rating. Thank You to the staff of Camping World.
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Review
#1678988 Review #1678988 is a subjective opinion of poster.

Camping World in Seattle, Washington - Totally in appropriate *** chewing

3.0
Details
We want our $22.00 back. The amount that was charged to look up a part number.. thats what we were told.
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Review
#1678251 Review #1678251 is a subjective opinion of poster.

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts

Latest Question

Camping World Questions

Camping World in Seattle, Washington - Totally in appropriate *** chewing

2.8
Details
We want our $22.00 back.. The amount they charged to look up a part number..
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Review
#1678247 Review #1678247 is a subjective opinion of poster.