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Pissed Consumer Interviews ?

In September 2016 I purchased a 2017 Fuzion 420 at Camping world in Council Bluffs Iowa. I had purchased parts for my Country Coach from them and didn't have issues so thought I would buy the Fuzion. (Big Mistake) First it had blotches on the skirts, the camera monitor was missing, the latch was gone from the shower door was the visible items. I Told them and they said they would take care of it. I also told the sales manager that the trailer was filthy and he said it would be cleaned and polished while we do the paperwork. (I believed him) We where going to load it and leave for North Carolina at 6:00 am the next morning. Well after spending more time trying to sell the extended protection package and telling me how great I am he forgot to tell me that the trailer would not be clean or at least the latch put on the shower. I took it anyway and when we returned three days later I called to schedule an appointment to get the items fixed with a new list. After 2 1/2 months and many lies like we have done all but the skirts because they came in wrong from the manufacturer to every other excuse you could imagine. I called the general manager Chris and let him know of my dissatisfaction . He said he will look into it and have the trailer cleaned properly while it's in there and also said we sell FUN here. I then went in to see the trailer and my contact wasn't there so I asked another service man if I could see my unit and he actually said why? Any way I did look at it and some of the items where complete but not all as I was led to believe. I called the service guy in charge of my account (Jason) the next day and asked him if he had a work order to clean the trailer and of coarse he said no but would clean it anyway so there fore Chris lied to me. The next thing that happened after I had called numerous time was they said the skirt came in and they would install it on Tuesday and if I could wait till Thursday am they would clean and detail it, I said that would be fine. My girl took off early on Thursday to go with me just to find out it wasn't close to being done and Jason apologized and said he would make sure it was ready the next day (some of the skirt hadn't been replaced as they led me to believe), I told him it was upsetting as I drove 40 minutes to get there as well as my girl took time off also. I decided to wait till afternoon on Friday to give them more time and guess what no it still wasn't done and now it has a hole in the front fiber glass. Jason just said when it rains it pours!!! He said they would get it done and fix the hole and I could get it the following week. I just told him to hook it up and get it out front and I was leaving with it. They brought it out about 30 minutes later and now I have been there 3 1/2 hours to find out the battery was dead which means they didn't keep it plugged in. I have e-mailed corporate and never received a response so I sent a pour review to our Camping World in question to not get a response from them either. The hole is still in the front after they (Jason) told me he would sent there tech to my farm and repair it. I just told them and am telling you I will NEVER BUY ANYTHING FROM CAMPING WORLD HERE AGAIN!!!!!! I don't like being LIED to. If you would like dates or more info please including pics contact me as I won't lie. Terry Buchholz 402-681-7074
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Camping World - The worst company ever!

They should be shut down. We should all do a class action law suit against this unprofessional and disgusting company. They are a disgrace. I know that if the thousands and thousands of people would get together we can make a difference and do a class action law suit against them. I truly wish we could and I would be there to fight for us the consumers. We should stand and speak and let them pay for all of the damage they have done to people. People that work so hard and have taken advantage of by this horrible company.
Company wrote 0 private or public responses to the review from 1 day ago.
#1423925
if you want bad or no customer service go to camper world. they don't stand behind the product they sell. i bought a 30k coach from them and had to fight to get the hot water fixed and then bought a camper cover that tore when i was trying to put it on and they would...
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Company wrote 0 private or public responses to the review from Dec 10.
1.0
#1420012
We bought a 2018 Thor motorhome in September 2018. There was a chip in the windshield and the awning fabric was damaged. They said they would want it back in 2 or 3 weeks and would need it 5 days. In November I called and they said to bring it in and they would fix my...
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Company wrote 0 private or public responses to the review from Dec 07.
1.7
I didn't like
  • Service department and customer service
  • Not timely service no communication loss of use
  • Deception
#1417791
I called about issues with my brand new camper. An outside speaker was not working. They had to order one. Two lights not working inside. They can't order parts until they diagnose it. Bad battery. Drips from vents. One door pulled paint off of when they pulled the...
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Company wrote 0 public responses to the review from Dec 06.
#1416768
After ordering a electric wood fireplace because my furnace wasn't working, I was excited to get it. It arrived damaged so called camping world next morning. The lady sent me another one and said someone would call me in a few days to tell me what to do with the damage...
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Company wrote 0 private or public responses to the review from Dec 05.
#1416297
Bought a new toyhauler from Camping world Hamburg ny for $19000 plus tax. When we finally took a close look at the paper work a month later (went on a cross country trip ),they added in $7000 that we never agreed to. The trailer ended up costing us over $30,000 ,we...
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Company wrote 0 private or public responses to the review from Dec 04.
1.0
#1415073
I purchased my camper on October 13. The dealer placed a 30 day temporary tag on it. They are responsible for getting the actual plate and forwarding it to me along with the registration so that I can legally move the camper. Now it is December 04 and I have no license...
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Company wrote 0 private or public responses to the review from Dec 04.
2.4
I didn't like
  • Terrible attitude after completing the sale
#1414841
My 74 year old husband and myself disabled and a senior citizen have gotten the run around by several shady employee s with no resolution offered in our behalf,they overcharged us for a used safari trek deisel motorhome and took my 1996 Ford Ranger XLT,our 1992...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 04.
1.0
#1414615
October 2017, purchased a brand new Sanibel. November 2017 - furnace stopped working. Camping World Shreveport picked up the unit. It took three MONTHS to get my unit back. While the unit was in the service department they were to have fixed cd/dvd/radio (it would not...
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Company wrote 0 private or public responses to the review from Dec 03.
1.0
I liked
  • Sales staff until purchased
I didn't like
  • Warranty servicee is filled with red tape
#1413971

Contact Camping World

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
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Purchased a 2017 Sanibel in October 2017. November 2017 furnaced stopped working along with several other things that needed to be fixed. They did pick up my unit - however, it took me three months for them to get approval on the warranty, fix it and get it back to me....
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Company wrote 0 private or public responses to the review from Dec 03.
#1413950