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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

I purchased an RV from CW in Katy, TX. I paid for the unit in cash, every cent... In order to do this, I cashed out my 401k, Pension & all Savings I had or ever will again. IT IS IMPERATIVE TO NOTE, I WAS FORCED TO SELL THE UNIT IN LESS THAN ONE YEAR POST PURCHASE DUE TO C.O., POISONING, FALSE ADVERTISING, HEAVY WARDROBE DRAWERS BECOMING UNHINGED, FALLING & HITTING ME IN THE HEAD, ENSEN FELL OFF THE REAR LADDER WHICH HAD LATER BEEN DETERMINED TO BE SOLDERED AS A BANDAID RESOLVE POST SNAPPING OFF, RENDERING HIM UNCONSCIOUS & HOSPITALIZED, PLUS TOO MUCH MORE! Camping World was knowingly negligent with no regard for human life, NOT TO MENTION, I NOW LIVE IN MY TENT!
Bought a unit from them and was convinced to close on a Sunday and pick up the following week. They agreed to have me pick up on a Thursday. Did not clean. Did not do paint treatment. Did not fix anything we addressed and have continually been rude to me and do not follow thru with complaints. Also please nstalled was her and left hoses loose installed residential grade dryer vent left shipping bolts in it and didn’t have dryer vent hose hooked up damaged trim around closet. So I requested a return of my money on all the service plans and they are fighting me on it. There is more if you can contact me.
In September 2016 I purchased a 2017 Fuzion 420 at Camping world in Council Bluffs Iowa. I had purchased parts for my Country Coach from them and didn't have issues so thought I would buy the Fuzion. (Big Mistake) First it had blotches on the skirts, the camera monitor was missing, the latch was gone from the shower door was the visible items. I Told them and they said they would take care of it. I also told the sales manager that the trailer was filthy and he said it would be cleaned and polished while we do the paperwork. (I believed him) We where going to load it and leave for North Carolina at 6:00 am the next morning. Well after spending more time trying to sell the extended protection package and telling me how great I am he forgot to tell me that the trailer would not be clean or at least the latch put on the shower. I took it anyway and when we returned three days later I called to schedule an appointment to get the items fixed with a new list. After 2 1/2 months and many lies like we have done all but the skirts because they came in wrong from the manufacturer to every other excuse you could imagine. I called the general manager Chris and let him know of my dissatisfaction . He said he will look into it and have the trailer cleaned properly while it's in there and also said we sell FUN here. I then went in to see the trailer and my contact wasn't there so I asked another service man if I could see my unit and he actually said why? Any way I did look at it and some of the items where complete but not all as I was led to believe. I called the service guy in charge of my account (Jason) the next day and asked him if he had a work order to clean the trailer and of coarse he said no but would clean it anyway so there fore Chris lied to me. The next thing that happened after I had called numerous time was they said the skirt came in and they would install it on Tuesday and if I could wait till Thursday am they would clean and detail it, I said that would be fine. My girl took off early on Thursday to go with me just to find out it wasn't close to being done and Jason apologized and said he would make sure it was ready the next day (some of the skirt hadn't been replaced as they led me to believe), I told him it was upsetting as I drove 40 minutes to get there as well as my girl took time off also. I decided to wait till afternoon on Friday to give them more time and guess what no it still wasn't done and now it has *** in the front fiber glass. Jason just said when it rains it pours!!! He said they would get it done and fix the hole and I could get it the following week. I just told him to hook it up and get it out front and I was leaving with it. They brought it out about 30 minutes later and now I have been there 3 1/2 hours to find out the battery was dead which means they didn't keep it plugged in. I have e-mailed corporate and never received a response so I sent a pour review to our Camping World in question to not get a response from them either. The hole is still in the front after they (Jason) told me he would sent there tech to my farm and repair it. I just told them and am telling you I will NEVER BUY ANYTHING FROM CAMPING WORLD HERE AGAIN!!!!!! I don't like being LIED to. If you would like dates or more info please including pics contact me as I won't lie. Terry Buchholz 402-681-7074
1.0
Details
I know this is probably not the best way to get this information to you, however when I have asked for your email address and contact information it has been refused to me. I would like to inform you that my most recent purchase with CAMPING WORLD (MERIDIAN,ID) has...
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69 comments
ReasonableTapir664
#1758239

I agree. I will never buy anything from Camping World nor Gander Mountain because they're the same POS Company.

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Most Helpful
Review
#812088 Review #812088 is a subjective opinion of poster.
Service
Camping World Manager
Cons
  • Loy howard
Reason of review
Poor customer service
1.1
Details
Camping World - Don’t buy their generators!
Can someone please explain to me WHY a generator can’t be returned?! I paid over $1000 for one that the store recommended against my better judgement and it doesn’t accommodate my needs. The gas tank is far too small & cuts off in the middle of the night. It was...
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Review
#1711639 Review #1711639 is a subjective opinion of poster.
Service
Camping World Trade-in
Pros
  • Front desk people are always nice
Cons
  • No corporate resolution
  • Corporate not returning my call
  • Sales pressures you into more expensive items
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1300
Preferred solution
Trade it for another one
Tags
  • Don T Listen To Salesmen

Camping World - If you've had problems in the past, save your correspondence and receipts . Give them another chance

5.0
Details
We had problems with service departments billing and sales not being honest. We bought a 2016 Freedom elete in 2017. Now 2019, with new ceo etc things are being resolved in our favor. Should we need to buy another rv, 5th wheel, etc, or have service done we definately would do business again with them as long as ceo etc stays the same.
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Review
#1711076 Review #1711076 is a subjective opinion of poster.
Reason of review
Good customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Camping World in Vernon, Illinois - They sold me a 5th wheel camper with a bad roof and blck mold in the walls

2.6
Details
Sounds like i might hear from some one soon the lady that i talk to was good to talk to she had Knowledge of what's goes on with customers
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Review
#1710668 Review #1710668 is a subjective opinion of poster.
Service
Camping World Sales Representative
Cons
  • Lies and mistruths
  • Lie & mislead
  • Tech service
Reason of review
Not as described/ advertised
Loss
$30
Preferred solution
Full refund

Camping World in Richmond, Virginia - Poor service

1.0
Details
6 weeks and steal don't had back
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Review
#1710501 Review #1710501 is a subjective opinion of poster.
Service
Camping World Camper Repair

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Camping World - DONT BUY THE WARRANTY

1.0
Details
After taking our RV out for the second time, we found all sorts of things wrong with it. The weatherstripping was blowing off onto the road as we were driving, the shower door was installed crooked and wiuld leak whenever we would shower, when we turned on the AC it would rattle because the fan was hitting a piece of foam, the toilet stopped flushing and 10 other problems. We paid almost $3000 for the warranty and we called to tell them we wanted to bring it in to have all of these things repaired and they said there wasn’t one thing on our list that was covered by the warranty. IT IS A RIP OFF. BEWARE!!!!!!
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Review
#1709967 Review #1709967 is a subjective opinion of poster.
Product
Camping World Rv Warranty
Pros
  • Sales person
Cons
  • Warranty
Reason of review
Warranty issue
Loss
$3000
Preferred solution
Full refund
Tags
  • Travel Trailor

Camping World in Richmond, Virginia - Poor service

1.3
Details
Stillhave not fixed the camper
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Review
#1707006 Review #1707006 is a subjective opinion of poster.
Service
Camping World Customer Care
We walked into Camping World in Spokane, WA and asked the first person inside the store where to find the Water Hose Caddy that they advertised in their flyer, he didn't know and pointed use to the cashier. He didn't know and pointed us to the parts department. No one...
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Review
#1706936 Review #1706936 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Camping World in Asheville, North Carolina - Claim

Nothing, still waiting to get an answer.
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Review
#1706816 Review #1706816 is a subjective opinion of poster.

Camping World in Virginia Beach, Virginia - Poor service

1.0
Details
Ensure vehicles been there for 6 weeks and still not fix
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Review
#1706499 Review #1706499 is a subjective opinion of poster.
Service
Camping World Camper Repair
Reason of review
Poor customer service

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts

Camping World Products and Services Reviews

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5.0
Details
I purchased my RV from Camping World a few months ago. The sales experience was simple enough; nothing too crazy. I have since had a couple of issues with my RV including brakes and a gear-pulley mechanism. I took it to be serviced and was told it was not under...
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Review
#1703925 Review #1703925 is a subjective opinion of poster.
Pros
  • Butch
Reason of review
Good customer service
Tags
  • Service Advisor