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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

I purchased an RV from CW in Katy, TX. I paid for the unit in cash, every cent... In order to do this, I cashed out my 401k, Pension & all Savings I had or ever will again. IT IS IMPERATIVE TO NOTE, I WAS FORCED TO SELL THE UNIT IN LESS THAN ONE YEAR POST PURCHASE DUE TO C.O., POISONING, FALSE ADVERTISING, HEAVY WARDROBE DRAWERS BECOMING UNHINGED, FALLING & HITTING ME IN THE HEAD, ENSEN FELL OFF THE REAR LADDER WHICH HAD LATER BEEN DETERMINED TO BE SOLDERED AS A BANDAID RESOLVE POST SNAPPING OFF, RENDERING HIM UNCONSCIOUS & HOSPITALIZED, PLUS TOO MUCH MORE! Camping World was knowingly negligent with no regard for human life, NOT TO MENTION, I NOW LIVE IN MY TENT!
Bought a unit from them and was convinced to close on a Sunday and pick up the following week. They agreed to have me pick up on a Thursday. Did not clean. Did not do paint treatment. Did not fix anything we addressed and have continually been rude to me and do not follow thru with complaints. Also please nstalled was her and left hoses loose installed residential grade dryer vent left shipping bolts in it and didn’t have dryer vent hose hooked up damaged trim around closet. So I requested a return of my money on all the service plans and they are fighting me on it. There is more if you can contact me.
In September 2016 I purchased a 2017 Fuzion 420 at Camping world in Council Bluffs Iowa. I had purchased parts for my Country Coach from them and didn't have issues so thought I would buy the Fuzion. (Big Mistake) First it had blotches on the skirts, the camera monitor was missing, the latch was gone from the shower door was the visible items. I Told them and they said they would take care of it. I also told the sales manager that the trailer was filthy and he said it would be cleaned and polished while we do the paperwork. (I believed him) We where going to load it and leave for North Carolina at 6:00 am the next morning. Well after spending more time trying to sell the extended protection package and telling me how great I am he forgot to tell me that the trailer would not be clean or at least the latch put on the shower. I took it anyway and when we returned three days later I called to schedule an appointment to get the items fixed with a new list. After 2 1/2 months and many lies like we have done all but the skirts because they came in wrong from the manufacturer to every other excuse you could imagine. I called the general manager Chris and let him know of my dissatisfaction . He said he will look into it and have the trailer cleaned properly while it's in there and also said we sell FUN here. I then went in to see the trailer and my contact wasn't there so I asked another service man if I could see my unit and he actually said why? Any way I did look at it and some of the items where complete but not all as I was led to believe. I called the service guy in charge of my account (Jason) the next day and asked him if he had a work order to clean the trailer and of coarse he said no but would clean it anyway so there fore Chris lied to me. The next thing that happened after I had called numerous time was they said the skirt came in and they would install it on Tuesday and if I could wait till Thursday am they would clean and detail it, I said that would be fine. My girl took off early on Thursday to go with me just to find out it wasn't close to being done and Jason apologized and said he would make sure it was ready the next day (some of the skirt hadn't been replaced as they led me to believe), I told him it was upsetting as I drove 40 minutes to get there as well as my girl took time off also. I decided to wait till afternoon on Friday to give them more time and guess what no it still wasn't done and now it has *** in the front fiber glass. Jason just said when it rains it pours!!! He said they would get it done and fix the hole and I could get it the following week. I just told him to hook it up and get it out front and I was leaving with it. They brought it out about 30 minutes later and now I have been there 3 1/2 hours to find out the battery was dead which means they didn't keep it plugged in. I have e-mailed corporate and never received a response so I sent a pour review to our Camping World in question to not get a response from them either. The hole is still in the front after they (Jason) told me he would sent there tech to my farm and repair it. I just told them and am telling you I will NEVER BUY ANYTHING FROM CAMPING WORLD HERE AGAIN!!!!!! I don't like being LIED to. If you would like dates or more info please including pics contact me as I won't lie. Terry Buchholz 402-681-7074
Most Helpful
1.0
Details
I know this is probably not the best way to get this information to you, however when I have asked for your email address and contact information it has been refused to me. I would like to inform you that my most recent purchase with CAMPING WORLD (MERIDIAN,ID) has...
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69 comments
ReasonableTapir664
#1758239

I agree. I will never buy anything from Camping World nor Gander Mountain because they're the same POS Company.

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Review
#812088 Review #812088 is a subjective opinion of poster.
Cons
  • Loy howard
Reason of review
Poor customer service
1.0
Details
I’m not sure where even to begin. We moved here to Nashville this year and wanted to use camping world as a service spot for our RV. We have had a few things serviced there and repaired. This particular time or I will say two times we took the trailer in because we had...
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Review
#1679743 Review #1679743 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$750
Preferred solution
Price reduction

Camping World in Collinsville, Oklahoma - Should of left me alone don walker

1.0
Details
You have the best detail crew right out of your mouth
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Review
#1679187 Review #1679187 is a subjective opinion of poster.

Camping World - My Freedom Elite

4.5
Details
The title fits my day at Camping World. I knew what I wanted and the sales person was very patient with me, answered all my questions, was very pleasant and polite. I finally found what I wanted and was able to take my camper home. Everyone there was excellent, polite, knowledgeable and just super nice. Definitely 5 star rating. Thank You to the staff of Camping World.
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Review
#1678988 Review #1678988 is a subjective opinion of poster.

Camping World in Seattle, Washington - Totally in appropriate *** chewing

3.0
Details
We want our $22.00 back. The amount that was charged to look up a part number.. thats what we were told.
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Review
#1678251 Review #1678251 is a subjective opinion of poster.

Camping World in Seattle, Washington - Totally in appropriate *** chewing

2.8
Details
We want our $22.00 back.. The amount they charged to look up a part number..
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Review
#1678247 Review #1678247 is a subjective opinion of poster.

Camping world misrepresented product on website.

1.0
Details
I purchased mattress covers. The web site in a lot of words made it sound like the mattress covers would fit most mattresses. The package clearly stated in one half the words what size it would fit. The mattress cover didn't fit my standard size mattress.Then because of Camping World's return policy it cost me a lot of time and 50% of the cost of the product to return it. I would never buy from Camping World again.
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Review
#1678099 Review #1678099 is a subjective opinion of poster.
Cons
  • Misrepresentation on website
Reason of review
Not as described/ advertised
Loss
$43
Preferred solution
Never to do business with them again.
Tags
  • Misrepresented Product
1.0
Details
On July 31, 2019 we had a tire blow out on our Montana fifth wheel and it destroyed the fender and also the small panel near the door next to the fender on the passenger side. On Aug. 6th we took it to Camping World in Katy, TX for an estimate on repairs. We left the...
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Review
#1677689 Review #1677689 is a subjective opinion of poster.
Pros
  • Discount on places to camp
  • Lots of goods in store
Cons
  • Very high labor costs on repairs
  • Long turnover times on repairs
  • Poor customer service on roadside assistance
Reason of review
Bad quality
Preferred solution
Price reduction
1.0
Details
I reserved a time to see an RV in Roscoe, IL. Prior to my appointment the unit was sold. The salesman Sean Alms sent an email that went to my spam folder, instead of calling me. I drove for an hour and twenty minutes only to find out that the RV was sold. I spoke with...
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Review
#1677544 Review #1677544 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$30
Preferred solution
call back with admission of poor service from Salesman, General manager and office of Marcus Lamous along with reimbursement for gas and tolls
Tags
  • Poor Customer Care

Camping World in Raeford, North Carolina - Worst Customer Service

1.0
Details
I bought a camper and has been a huge hassle ever since. We have received no tag and no paperwork. We have called corporate and every number with no luck. Buy somewhere else. The worst company.
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Review
#1677395 Review #1677395 is a subjective opinion of poster.

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts

Latest Question

Camping World Questions

Camping World in Ulster, New York - Leaks not addressed

We purchased a 2019 camper last july.Paid cash and this year in September it developed a leak..Took it over to Campers World and was told they do not warranty leaks only structural damage...this is the worst kind of doing business..heard from others not to buy from them but we didn't listen now we are stuck with a brand new camper that leaks
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Review
#1675255 Review #1675255 is a subjective opinion of poster.
Cons
  • Sals manager lack of concern
  • Faulty workmanship and trying to push it off on your customers
  • Custermer service
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • Poor Warranty Service