Customer service

I went to the Camping world here in Fayetteville, NC, I was looking for some parts and information for my camper. I was greeted by a lady at the parts department who told me i needed to speak to the guy behind her.

I explained to him i needed vent covers for my camper. He went on to explain what information i needed in a rude manner. As i pulled up the required information from the photos on my phone the guy completed ignored me. I looked at the lady and she just shrugged her shoulders.

The guy wouldn't respond to me then he was on the phone. After 15 minutes i had enough of the nonsense. Who ever that guy was needs a class on customer service and respect to people. At no point did i ever give him a reason to treat me like that.

I have since found another RV repair place that i will conduct my business with. This one employee cost you a customer.

Product or Service Mentioned: Camping World Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Parts department.

Company wrote 0 public responses to the review from Jan 23, 2017.
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Where is there a camping world that has a good service department?

Durham, North Carolina, United States #1281549

Been there with the same experience from their service department, found another Camping World to do the service what a difference.

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