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No customer service after sale

Is there anyone at the corporate level that can convince the Oxford, AL service department to do their job? We have been desperately trying to get simple repairs completed on our 2017 Montana High Country to no avail.

We are constantly in contact with Keystone to ensure the workorders are correct since the service manager is unable to do so. The service writer walks through the RV with us to ensure our issues are properly documented and photographed, but the end result is not an acceptable repair. The “scheduled appointment” is a joke! They make you feel good by doing all this processing then leave the unit sit for weeks without touching it.

After weeks of frustration, they may get around to calling you that your unit is ready for pickup. When we make the 2+ hour drive back to the dealer, we find work haphazardly completed or incomplete work with lame excuses. Another trip to Camping World resulting in frustration and lousy customer service. I can’t imagine why a manufacturer like Keystone continues to rely on a broken down organization like Camping World to provide warranty service.

Can “ANYONE “ at corporate help us get our work completed?

Does anyone care? Am I forced to seek legal assistance?

2 answers
Jack Nolan
You may try to share your experience with other Camping World customers as well as the company's top management team by posting your comments via the company social media networks.
As stated on the Camping World Contacts page, customer assistance is provided by phone at (800) 416-7757 (toll-free number) or by email at

Camping World Customer Service can be reached Monday through Friday from 8am to 7 pm., and Saturday from 8 am to 4 pm.

You may also send an official letter with the issue details to the Camping World corporate office to 250 Parkway Drive, Ste 270, Lincolnshire, Illinois 60069, United States.

It's a Corporate problems. All the stores are the same.

I bought my 2016 Thor Vegas at camping world because they are located access the country in case I had a problem. Big mistake. It took a year to correct some minor defects with the coach. Parts had to be ordered three times because of incompetence.

The Woodstock Georgia, where I bought it gave me an appointment date to bring it in. I thought that repairs would start immediatly, But that only meant they had a space on the lot, it sat for six weeks.

Once you drive the unit off the lot, they don't know you. Camping World sucks.

View more answers (1)

How can I get employment verification?

Need my employment verification for a home refinance. Where do I get that?

1 answer
Jack Nolan
If you want to get your employment verification, please try to contact Camping World Customer Service by phone, by email, by mail, or via social media networks.

Camping World Customer Service
  • Mailing Address: Camping World 250 Parkway Drive, Ste 270 Lincolnshire, Illinois 60069 United States
Please note that Camping World Customer Service can be reached Monday through Friday from 8 AM to 7 PM, and Saturday from 8 AM to 4 PM.

Cancel my extended warrenty apap how

1 answer
Jack Nolan

If you need any assistance with you order, please reach out to Camping World Customer Service directly by phone at (800) 416-7757 or by email at and provide them with full details regarding your issue. You may also use their live chat option on the company website.

Please note that Camping World Customer Service is available Monday - Friday from 8AM to 7PM, and Saturday from 8AM to 4PM.


Lies and more lies

I brought my camper July 28th they told me by the middle of next week they let me know what"s going on but unfortunately it didn't happen I called them the following Monday and left them a message to get back to me but of course that didn't happen either. Wed Aug 8th I stop by to talk to the service manager he told me by end of the day he would get back to me more lies he never got back to me. THANK YOU JERRY B

1 answer
Jack Nolan
According to Pissed Consumer, Camping World currently has 1.8 out of 5 possible stars. The rating presented here is based upon the feedback offered by consumers in 1935 different reviews.

Customers are dissatisfied with poor customer service. However, they like a variety of campers. Customers have claimed $9.3 million in losses from the company on Pissed Consumer.

There are 25 resolved issues. Please check out more details regarding the legitimacy of Camping World given in the article Top Question: Is Camping World Legit?”.

Phone service

Why does no one answer the phone? It's 2:59 pm and have been calling for 30 minutes and no one answers.

1 answer
Jack Nolan
You may try to reach out to Camping World Customer Service directly via the Camping World Contacts tab on the Pissed Consumer website. You will find the company phone numbers (customer service, technical service, general questions, ordering, etc), email, mailing address, and the links to their social media networks.

Please note that Camping World Customer Service can be reached Monday through Friday from 8 AM to 7 PM, and Saturday from 8 AM to 4 PM.

CEO comment

Did CEO Marcus Lemonis really tell Trump supporters not to stop at his business?

1 answer
Jack Nolan
Unfortunately, the company official website does not provide any information regarding Marcus Lemonis’s appeal to Trump supporters. However, you may try to reach out to Camping World Customer Service by phone at (800) 416-7757 or by email at with your request.

Corporate Headquarters

What is the difference between Bowling Green and Lincolnshire for corporate headquarters?

1 answer
Jack Nolan
As stated in Wikipedia, Camping World has its headquarters in Lincolnshire, Illinois. There is an RV supply store in Bowling Green, Kentucky.

The company working hours are Monday through Friday from 8am to 7 pm., and Saturday from 8am to 4 pm.

If you have any questions about Camping World products or services, please contact the company customer care team by phone at (800) 416-7757 or by email at for assistance.

Questions 7