Recently purchased our travel trailer. The sales person Susan was excellent. Talked us thru what type of trailer we were looking for while elleminating ones that did not fit our needs. Allowed us alone time to see for ourselves as we made our final decision. Any questions we had she did not bluff her way thru an answer, took us to a person who was experienced in the area of the question so we got the right answer.
She stayed with us thru the whole process and was available to take our calls when we needed additional info.
The walk thru was also very good but no notes on what to do or how to store the RV in a storage unit. Battery went dead next morning when we went back to do our own walk thru.
Now we are planning a trip and do not know how to get the refer to start cooling the night before we leave.
Just some questions that came up after we left.
Call line is only Mon thru Fri and we did not get the mans name who walked us thru our camper.
Although not critical wish we had been able to contact him or get a 1,2,3 list of what to to to store and to prepare from the walk thru.
Overall was a good experience.
Product or Service Mentioned: 2018 Forest River Vibe 268Rks Rv.
Reason of review: Reliable warranty.