Not resolved
Customer service

They promised that they would replace the shocks on my motor home rather than have the local freightliner dealer pick it up after Camping World installed a new main awning. After having the RV for 6 weeks they changed their mind about the shocks and never told me even though I was in contact with them several times during the 6 weeks.

They did the exact same thing about a side window that my detailer broke. Even though I told them that I would pay for the window if my detailer reneged they changed their mind about doing that repair also without ever telling me until it was too late.

Now I have to waste my valuable snow bird time in Florida having to find others to do the repairs. Very poor service I would say.

Product or Service Mentioned: Camping World Repair.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: Promises.

I didn't like: Broken promises.

Company wrote 0 private or public responses to the review from Dec 29, 2015.
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