Not resolved
2.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

I purchased a new Forest River Vibe two months ago, but had to return for problems with unit. It has set in the shop for over two weeks and they cannot tell me when it will be ready.

They claim they cannot get parts from Forrest river and that Forrest river is hard to deal with. Why do they sell Forrest river products if they cannot service them. Unit was minus slide crank, grill propane hose, and refrigerator lock. Water tank would not fill, TV will not receive signal, furnace will not work and furnace vent door fell off.

They also sold me extended service when they cannot even cover the year warranty. Very disappointed!

Product or Service Mentioned: Forest River Rv.

Reason of review: Damaged or defective.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

I didn't like: Service, Service reps who cannot answer for each other.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like