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I took my Scamp camping trailer to Camping World Asheville to have a 12 volt electrical system problem diagnosed and repaired. I asked them to contact the manufacturer because the trailer was under warranty.

The service writer was never in when I called and would not return my calls.

I had to visit the facility to get a status update. She never would call Scamp because she said the was just too busy.

They ended up replacing the battery and power converter for a cost of $809.90 (their labor cost is &135.00 per hour). They had my trailer for 3 weeks and 2 days and would have had it longer if I had not contacted them.

I will NEVER do business with Camping World Asheville again.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

I liked: Location.

I didn't like: Customer service and very high price of repairs.

Company wrote 0 private or public responses to the review from Nov 06.
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