I took my Scamp camping trailer to Camping World Asheville to have a 12 volt electrical system problem diagnosed and repaired. I asked them to contact the manufacturer because the trailer was under warranty.
The service writer was never in when I called and would not return my calls.
I had to visit the facility to get a status update. She never would call Scamp because she said the was just too busy.
They ended up replacing the battery and power converter for a cost of $809.90 (their labor cost is &135.00 per hour). They had my trailer for 3 weeks and 2 days and would have had it longer if I had not contacted them.
I will NEVER do business with Camping World Asheville again.
Reason of review: Poor customer service.
Preferred solution: Price reduction.
I liked: Location.
I didn't like: Customer service and very high price of repairs.