Not resolved
2.7
Details
Customer service
Product or Service Quality
Staff
0 comments

Purchased a 2015 Sunset Trail Reserve in March. Went to complete sale and it had electrical problems.

They said the battery had been connected backwards and they would repair the electrical problems. The salesman actually said I would have to pay for the repairs! Next visit we sat in the lobby for 2 hours after checking in with the receptionist. They said they were not aware we were there!

Now I cannot get the paperwork to get the title and registration completed.

It has been over a month and I will incur a late fee at some point when I go to the BMV. Do yourself a favor and go elsewhere to a dealer that cares about customer service!

Product or Service Mentioned: Camping World Repair.

Reason of review: Poor customer service.

Monetary Loss: $22.

Preferred solution: Let the company propose a solution.

I liked: Variety of campers, Variey of campers.

I didn't like: Customer service, After-sales service.

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