I purchased a 2017 Chateau 31E from Camping World of Calera Alabama in November 2016. On June 29, 2017 the vehicle was taken in for minor warranty repairs.
On July 30, 2017 I picked the vehicle up and the work still had not been performed even though the manger assured me that most of the work had been completed when I spoke with him on the phone prior to making the trip to Calera. It took camping world two weeks to send the request to Thor Motor for approval. The work order was approved on the same day that it was received at Thor. Two weeks later not a word from Camping World.
I had to call to get an update on my vehicle which consisted of lies and excuses.
Camping world is off the list for any future purchases. I pray that I will never need any major repairs.
Product or Service Mentioned: Camping World Rv Repair.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.