We made an appointment with the camping world store in Okla. City for July 7th, to have our toilet repaired in ou 2004 Monaco motor home.
The manager indicated that they had parts stocked and access to other suppliers for Thetford toilet parts. I informed her that we would be driving 170 miles to that location. When I arrived there the manager located Charles the parts man and we left the vehicle there to be evaluated. We returned there when Charles called and informed me that parts would have to be ordered.
We came back to pick up the vehicle and. Charles said that it would be 5 to 7 days before the parts would be available and that he would call when the parts arrived. Still waiting for a phone call.
This type of poor service is totally unacceptable. I intend to seek other outlets for these repairs and all future services that we may need.
Product or Service Mentioned: Camping World Manager.