Not resolved
1.0
Details
Diversity of Products or Services
0 comments

It's been 28 days then I finally called customer service to see what going on with my order. The service rep said it has not been shipped ,mean time I waited on the phone 29 minutes, I could not believe that I waited that long an it has not been shipped they suck since good Sam took over it has not been the same.i could go to the store a got the item I wanted faster then they would ship it very dissatisfied with them. Specially Customer service if I did not call they would have forgot, they need to hire more people to run the company better

Reason of review: Order processing issue.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

I didn't like: After-sales service.

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