We traded in an old damaged camper for a used camper last month. First thing that pissed us off was that we had left a tool in the old camper to take the wheel chaulks off with and it went "missing." They just said "Sorry." With the "new" camper we were told the camper was cleaned but underneath the stove and the sink were a ton of old mouse/rat poop (thankfully no signs of the creatures still).
We wanted to PAY them to do a scrape and seal on the roof, the maintenance person said they had already done it, once we finally got up there we found out it hadn't been done.
And at one point they had the awning out (I'm sure to do an inspection) and didn't inform us that the awning had broken away from the camper and the wood underneath the one arm is rotting, PLUS they rolled it up wet so when we opened it water poured out and the entire thing is filled with mold/mildew. We were warned they weren't the best to work with, and we had hoped since the sales person seemed awesome that we would have a good experience, but it seems not.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.