Customer service
Product or Service Quality

Camping World Burlington, WA. 6/5/18

Do not bring anything here for service.

I brought my RV in for sealing and a couple other things. I asked the service writer if he had verified the work order items had been completed prior to paying the bill and he said yes. I said great lets you and I go look. So out the door we went only to find most the work had not been completed.

The service writer lied to me when he said he had checked the work had been done. My bill is about $900 bucks. I left the RV there for them to complete the work order. I drove round trip 45 miles, wasted my valuable time and fuel.

My wife who drove with me was PISSED !

Camping World Burlington, WA service center has no corporate values to the customer. Find anyone but Camping World Burlington, WA service center to do your service work.

Product or Service Mentioned: Camping World Rv Repair.

Reason of review: Poor customer service.

Monetary Loss: $45.

Preferred solution: Camping world to adopt a new Lean Process company wide that checks and to verify service order work has been performed prior to asking the customer to pay the invoice and prior to the customer returning to the service center to pick up RV.

I liked: Retail store.

I didn't like: Entire experience.

Company wrote 0 private or public responses to the review from Jun 05.
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