I had purchased a new battery from Camping World, Avondale, AZ about a year ago. My RV has been idle for a couple of months and the battery would no longer hold a charge.
No problem, the battery had a forty month full replacement guarantee. I took it to the Avondale store and was told it may qualify for replacement but Excide battery had to do the test so they could get a printout of some sort. It was Saturday so they could not do it until Monday but I wanted to leave Monday. They also wanted me to produce my purchase receipt which I had.
They could not find the sale in their computer system. I took the battery, went down the street to Tractor Supply Store where they also sell Excide batteries.
I told the clerk my situation and she told me to bring in my battery and they would simply exchange it for a new identical one...Tractor Supply, great customer service. Camping World, not so good..
Reason of review: Poor customer service.
I didn't like: Poor customer service.