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We called three days prior to taking our RV in for a trade-in we were told that the garage in the toy hauler would fit our side by side for the measurements we send 10 we were told that we were getting a certain trailer with a certain bedroom they send us a virtual tour for it we spent three days cleaning our trailer out having it cleaned washed and waxed . We went in to traded in the toy hauler would not fit our side-by-side in it The bedroom was not the same as the one that we were told we were getting it was a completely different trailer and they didn’t have that same one in the year that we wanted they had it in a 2019 which was significantly higher and they would not negotiate they told us they would work it out with us we spent several hours there trying to make everything work they would not budge on price they would not budge and helping for the inconvenience we weren’t getting the trailer we wanted we were getting the bedroom we wanted the garage was useless and that we were still trying to make a deal with them for something they were unapologetic they were rude and they refused to help The bedroom was not the same as the one that we were told we were getting it was a completely different trailer and they didn’t have that same one in the year that we wanted they had it in a 2019 which was significantly higher and they would not negotiate they told us they would work it out with us we spent several hours there trying to make everything work they would not budge on price they would not budge in helping for the inconvenience we were getting the trailer we wanted we were getting the bedroom we wanted the garage was useless we were still trying to make a deal with them for something they were unapologetic they were rude and they refused to help they were sure glad to take on $500 deposit fee to hold the camper but they didn’t hold up to their end of the bargain go somewhere else anywhere else but camping world in Katy Texas

Product or Service Mentioned: Camping World Sales Representative.

Reason of review: Order processing issue.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 14.
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