State: New York City: Hamburg Clear all filters (13 of 2237 reviews match)
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On February 27th, we purchased a new 2017 Thor motor home, which had a few cosmetic /and minor repairs. Assured by Camping World that these would be taken care of requiring a few days in their shop. On 3/22/2018 the unit was returned to CW for the necessary repairs and...
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2.3
#1229531
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Camping World - Great sales lousy customer service

Lousy customer service after they got my check I was on my own left me hanging in parking lot with no walk-through No help hooking it up. when I trade it in I will go somewhere else .A representative called me asked me how I liked it I told them lousy service he said I am very sorry goodbyeNot really a good way to handle complaints
2.4
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#1225916
Bought camper for 18000, but when I got paperwork from bank it was 32000. They don’t return calls. They lie. Non existent customer service
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Anonymous
George

Your 100% correct and they continue to get away with it everyday! Lie, steal and cheat anyone who is dumb enough to speak with them. Can't find any happy customers in their sh...

1.0
Product
#1128965
They lie to your face, are deceptful, dishonest and simple a l *** poor company to deal with. Don't return calls, emails or text. Don't honor contracts. Replace parts only on paper. Parts never actually replaced. Keep your unit for weeks on end waiting for parts they...
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1.0
#1113770
Exceptionally bad customer service. Purchased trailer 7/28/16. 7/29/16 Received letter denying credit. Called dealership, hung up on twice. Sales person did not return calls. Went to dealership, told by sales desk, everything was approved and to pick up trailer on...
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1.0
I didn't like
  • Lack of communications
#898070
Camping World - Really bad business
I bought a 1999 holiday rambler 36', the sales man told me to come down and look at it, so me and my wife went down, well the sales man pressured us to buy it because some one else wanted it, oh yea $36000.00. So we bought it. So I wanted a new awning over the slide...
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1.7
#893387
Camping World customer service is the worst I have ever seen in my life and Thor Campers are the biggest piece of junk made I don't have room an this page to list the problems. the fact that a window feel out of the camper says it all, it could of killed someone. The...
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1.0
Product
I didn't like
  • Managers dont care
  • That i was sold a defective trailer
  • Total lack of concern for customers
#888775
We have been so disappointed with the customer service we have received from Camping World of Buffalo. We started our process at their show on July 1 at the Hamburg Fairgrounds and it has been downhill from there. Talk about making a customer feeling like they are not...
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1.9
I didn't like
  • Worst customer service ever
#887105
when my wife and I were going over the things we needed for our new montana 3711fl we were charged labor for everything we needed or wanted. like the fifth wheel in my truck to the toppers for the 6 slideouts, then they didn't add the cost of all of it to the loan...
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Anonymous
Scranton

Kids sneak in at night and throw rocks at the campers it backs up to Reifler concrete that is full of rocks also railroad tracks have big rcoks I seen kids throwing rocks from...

Anonymous
Anonymous

You might want to check out their Facebook page. I think you might want to leave a comment there as well

1.0
I didn't like
  • Do not stand behind the customer and they are untrustworthy
  • Whole buying experience from them
#821820
Our experience with Camping World in Buffalo, New York went from great (buying a Toy hauler and truck from Sarah in December 2014 that was within our budget), to very disappointing (bought it to hold two bikes and in April 2015 it was determined it won’t- had to cancel...
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Anonymous
Anonymous

December 1, 2015I’m happy to report that although it was a long process, we have traded in the RV that we were dissatisfied with and now have an RV we love. Thanks to the Re...

I didn't like
  • Issues after buying and poor response of store
#716157