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Camping World in Ulster, New York - Leaks not addressed

We purchased a 2019 camper last july.Paid cash and this year in September it developed a leak..Took it over to Campers World and was told they do not warranty leaks only structural damage...this is the worst kind of doing business..heard from others not to buy from them but we didn't listen now we are stuck with a brand new camper that leaks
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Review
#1675255 Review #1675255 is a subjective opinion of poster.
Cons
  • Sals manager lack of concern
  • Custermer service
  • Faulty workmanship and trying to push it off on your customers
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • Poor Warranty Service

Camping World in Hicksville, New York - They are the worst

1.0
Details
After 3 month of speaking to every customer care person they have ,we finally picked up the rv and is still missing a cushion that they say will be shipped to us. There is no doubt that these people just don't give a crap about customers. Once you have the rv you can't just bring it to the local gas station for a repair. Hopefully we won't have to find out for awhile
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Review
#1656425 Review #1656425 is a subjective opinion of poster.
Product
Rv
Reason of review
Poor customer service
1.8
Details
Well no as usual nothing was resolved with CW because even with the Ohio Atty Generals Office on my side and I'm not sure that was the case. Because I was asked to sign papers that I and and of my family members could not and would not speak of any further events about...
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#1653857 Review #1653857 is a subjective opinion of poster.

Camping World in Syracuse, New York - Workers

1.3
Details
The company treats their associates like garbage and they even treat the customers like garbage too. Syracuse store needs to change or get shut down
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Review
#1624697 Review #1624697 is a subjective opinion of poster.

Camping World in Wappingers Falls, New York - They stink!!!

2.0
Details
I bought a camper June 12th as of today 8-15 I have made 2 payments on it and still have not taken delivery. They drag their butts passing the blame to the next guy, talk to my wife and I like we don't know what we are talking about. Was suppose to pick up on July 5th drove 3hrs there and nothing was done! Seems the salesman didn't write a work order correctly. Every week its been the same story, "we are still waiting for the parts", but until I call they never tell me. Now I'm stuck waiting for them to finish what they started.
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#1623968 Review #1623968 is a subjective opinion of poster.
Service
Camping World Customer Care

Camping World in Ballston Spa, New York - Put 2 holes in our camper

1.0
Details
Took my camper in to be winterized and someone put *** the size of a basketball in the side of the trailer. At the same time I had a TV mount installed in the bedroom and the screw they used to install it came right through the panel and sticks out the outside of the trailer. They destroyed our 2018 by putting 2 holes in it and they refuse to take responsibility . Offered a one time $500 credit which is a joke. Now I have to take them to court. Reaching out to HQ and CEO is a painful process. The idea of trust and transparency is non existent.
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#1621577 Review #1621577 is a subjective opinion of poster.

Camping World in Elmhurst, New York - Seams to be going much better. talked to the service rep taking care of my unit Nicholas. HE has stepped up and seams he is watching out for me. I talked also to the service manager and was happy wi.

2.7
Details
Waiting on Jayco now. Again I now see my service personal stepping up.
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#1618724 Review #1618724 is a subjective opinion of poster.
2.3
Details
My Wife and I bought a Brand new 2017Jayco White Hawk . From campers world in Kingston N.Y. At the end of 2017. The salesman was to take care of a list of problems he quit to many internal problems . got another salesman he quit due to internal problems .So our list...
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Review
#1617330 Review #1617330 is a subjective opinion of poster.
Pros
  • Good salesman
Cons
  • Customer service sucks
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Camping World in Ulster, New York - Craftsmanship is below par as well as service people's repairs.

1.0
Details
I purchased a jayco lite feather in June and the trailer was in shop most of summer for repairs...went out 3 times and returned after each with additional issues... don't get canvas bump outs for sleeping! All repairs were done half *** No pride in service....Jayco products are so cheap! Craftsmanship is way below par just like service people at camper's world Kingston....now waiting on service plan refund and told it takes almost two months to process!
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Review
#1597469 Review #1597469 is a subjective opinion of poster.
Pros
  • It has been a disaster
Cons
  • Poor customer service and repair
Reason of review
Refund on service plan
Loss
$3

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts

Camping World Products and Services Reviews

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Lazydays Rv Center
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1.8
Details
My 2010 Jayco sunroof was damaged, which then caused damage to the underlay of the roof and the ceilings in three rooms of the motor home, It was in for service for months, and when we got t it back it looked nice! A month later we decided to trade it in, it cost over...
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Review
#1592496 Review #1592496 is a subjective opinion of poster.
Pros
  • I do enjoy shopping at the hamburg location
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Let the company propose a solution