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We purchased a new 2018 keystone hideout from camping world. 2 weeks later the water heater went out.

We took it back to camping world, they indicated repairs were covered and would take a couple of weeks. It's been a month and they just said the warranty department just submitted the request and could take 8 weeks to get approval for repairs. The RV dealer next door has the part in stock and can get it repaired in a day. If you want to drown in paperwork and waiting, go to camping world.

We didn't by a new trailer this summer for it to sit in the shop for 8 weeks. You suck camping world.

Reason of review: Warranty issue.

Preferred solution: Get the warranty work done asap, its just a water heater control panel..

I didn't like: New trailer a lemon, Quality of tires.

Company wrote 0 private or public responses to the review from Jul 28.
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