State: Nevada Product: Camping World Rv Repair Clear all filters (2 of 560 reviews match)
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Camping World in Las Vegas, Nevada - Horrible Customer Service

1.1
Details
Our RV suffered vandalism and theft so we took it to Camping World for repairs. We had good insurance coverage but the service department tried to get even more money out of us. Just one example of this, they wanted us to pay for rewiring the wall that housed the microwave stating that the wiring was damaged when the old microwave was destroyed. The truth, they installed a new microwave but never plugged it in! Our RV has been at the shop in Camping World Las Vegas for one year now and it is still not finished. Both Alex and Mark in the service department answer the phone about 1 out of 15 messages left. They say the RV is ready to be picked up when we show up there are still thing left undone. Be warned -do not buy or get service from Camping World, Las Vegas!
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Review
#1295693 Review #1295693 is a subjective opinion of poster.
Service
Camping World Rv Repair
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Let the company propose a solution
Tags
  • Terrible Customer Service

Camping World in Las Vegas, Nevada - Worst service ever

Camping world in Las Vegas on lvbs is the worst customer/service I have ever had. They had my unit for 5 months to replace the sewer tank. When I got it back a hose burst in the bathroom 30 minutes after they said it was done. Refused to come out and fix it 2 miles from their shop. They promised they would make it right. Didn't do anything for us. Installed a tv satellite, fried my brand new tv then replaced it with a cheaper tv than the warranty covered, then tried to charge me 300.00 dollars more than the quote. After I bitched about it they found the overcharge mistake. Drove down the street to hook up and make sure everything was working. Not, the tv would not work. Contacted direct because it was after hours for camping world. Nothing would work. Drove it back to camping world the next day to spend 2.5 hours to find out that the hdmi cord was not hooked up. Got a call from camping world saying I would be contacted and they would make it right. Again haven't heard anything from them.
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Review
#901743 Review #901743 is a subjective opinion of poster.
Service
Camping World Rv Repair
Cons
  • Lack of communications
  • Service contract
Reason of review
Bad quality
Loss
$10000
Preferred solution
Let the company propose a solution

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts