Bought our Montana High Country in St. Augustine camping world.
They sell us a gooseneck adapter that voids the frame warranty without telling us. When we find out they straight up lie to us about talking to Keystone about the issue. I called Keystone myself and found out it does in fact void the warranty. After days of arguing, they decide to credit our funds towards the correct fifth wheel for my truck.
They tell us to go ahead to Asheville where they are ready for us and it will be taken care of. Asheville had no idea we were coming, or what for. Both the wife and I had to waste a vacation day from our jobs to get the issue resolved. Frustrated we have reached out to camping world to see what they will do to make this right, and low and behold they will not return any of our phone calls.
They are absolutely worthless. I will never buy anything from them again, not even a roll of rv toilet paper. Total pieces of *** in my book.
Good luck to anyone looking at doing business with these low life's. Highly not recommended.
Product or Service Mentioned: Camping World Customer Care.
Reason of review: Poor customer service.