Bought new 2015 37ft cougar 5th wheel.did walk thru and found kitchen table loose they said they would fix.
went and signed papers and took trailer home. opened trailer up and found dealer ran long screws thru table and went thru floor and when they closed the tip out if ripped thru the hard wood floor. complete floor had to be replaced. the broke out side door latch and when I called about it they wouldn't call me back.
Took then 4 months to get me the remote for the stereo that was missing. Had trailer in for repairs 7 times with in 7 months every time was for something they broke the last visit or something they didn't fix the last visit.
There is little to no customer service.had to contact manager many time to get service wrighter to call me back.
This person wrote the review because of poor customer service of camping world manager from Camping World. Reviewer claimed that he or she lost $5000 and wants Camping World to offer any options to resolve the issue.
The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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