Really NICE young salesman who was very honest in telling us that the trailer we had our eyes on was a "loss" leader. We were aware of this, the price was outstanding at the Boise Fairgrounds sale.
However, my husband wanted to "wheel and deal"...and asked for some basic items to be thrown in the sale for the price. For instance. A Brand new travel trailer that doesn't include a battery??? A spare tire???
Kind of essential to getting it on the road don't you think? He asked for those and a bike rack, we knew that was pie in the sky but after the salesman had now told us that there were $800 in non-negotiable fees that needed to be added to the price, delivery and cleaning fees...things started to get fishy. If there is $930 more (not including the missing tire) to reasonably get the vehicle out the door, why advertise it for 11995? Do you know what it is like to be told over and over that the company is "losing" money on your sale?
Do you know how ridiculous that is? Anyhow, the general manager came and spoke to us, he said he WOULD throw in a tire because it was ridiculous it didn't come with one and the bottom price with tax was $13500, all written down on an offer sheet. We asked for overnight to think about it and asked them to let us know what the financing terms would be given our excellent credit history. The next morning, my husband got an itemized sheet from them and the cost was $14300...another $400 added for document fees.
We really liked this trailer and know the price was exceptional...at first.
However, $1200 in "fees" to get it out of the door just seems deceptive.
Product or Service Mentioned: Camping World Manager.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.