Not resolved

I tried calling your Oakwood, GA store to get information on a 2012 Itasca Elipse 42QD in Oakwood, GA 30566 Stock #: ORV1215822

Calling the number on the listing (866) 266-9584 and calling the number on one of the 300 email Justin Downing has sent me 888.469.6599 results in a 1980's style automated attendant.

I never got an answer when I selected RV Sales. I finally got a parts person to answer the phone. I asked her 4 times for the general managers cell phone and was promised a real person; only to be transferred to "Rob" who was more interested in trying to get me contact number than helping me.

This is how this company expects to sell 200K RV's?

A freaking customer service nightmare.

Reason of review: Poor customer service.

Monetary Loss: $220000.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jun 10, 2015.
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